Blue Vision Lab Shipping and Privacy Policy

Delivery Time

At Blue Vision Lab, we strive to ensure that your order reaches you as quickly as possible. We offer worldwide shipping with an estimated delivery time of 5-10 business days from the date of shipment. Please note that delivery times may vary based on your location and external factors beyond our control, such as customs processing delays.

Customs and Duties

Customers are responsible for any customs fees, duties, taxes, or other charges that may be incurred upon arrival in the destination country. These charges are not included in the purchase price and must be paid by the recipient. Blue Vision Lab is not liable for any additional charges or customs procedures.

Return Policy

For the safety and well-being of our customers, we cannot accept returns if the product has been opened or used. This policy ensures the integrity and quality of our health and wellness products.

Refund Policy

• Before Shipment: We offer a full refund for orders that have not yet been shipped. If you wish to cancel your order before it has been dispatched, please contact our customer service team promptly.
• After Shipment: If your order has already been shipped, you may return the unopened package to us. Once we receive the returned package and confirm it is unopened and in its original condition, we will process a reimbursement. Please note that the buyer is responsible for return shipping costs.

For any questions or concerns regarding our shipping policy, please contact our customer service team at Methyleneblueshop@bluevisionlab.com.

Privacy Policy

Introduction

At Blue Vision Lab, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website and make purchases from us.

Information We Collect

We collect information that you provide to us directly when you place an order, create an account, subscribe to our newsletter, or contact us. This information may include your name, email address, shipping address, payment information, and any other details necessary to process your order.

How We Use Your Information

We use the information collected from you for the following purposes:

• To process and fulfill your orders, including sending confirmation emails and shipping notifications.
• To communicate with you about your orders and provide customer support.
• To improve our website, products, and services.
• To send you promotional materials and updates, if you have opted to receive them.

Data Security

Blue Vision Lab implements robust security measures to protect your personal information from unauthorized access, use, or disclosure. We use secure payment processing systems and encrypt sensitive data during transmission.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except when necessary to provide services (e.g., shipping companies) or when required by law.

Cookies

Our website uses cookies to enhance your browsing experience and gather information about site traffic and interaction. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Your Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to update your information or have any concerns about your privacy, please contact us at Methyleneblueshop@bluevisionlab.com.

Changes to This Policy

Blue Vision Lab reserves the right to update this privacy policy as needed. Any changes will be posted on this page, and we encourage you to review our policy periodically.

Customer Support

At Blue Vision Lab, we value our customers and are dedicated to providing excellent support. If you have any questions, concerns, or need assistance with your order, please do not hesitate to reach out to our customer support team. You can contact us via email at Methyleneblueshop@bluevisionlab.com, and we will respond to your inquiries as quickly as possible.

If you have any questions or require further assistance, please reach out to our customer service team at Methyleneblueshop@bluevisionlab.com.

Thank you for choosing Blue Vision Lab for your health and wellness needs!